customer profile no longer existscustomer profile no longer exists

[Blueisland12]

Hi,

We receiving a error message stating (customer profile no longer exists) while we are accessing orders in shopify app.  Not able to view the customer previous orders history and profile using the shopify app (android).

Kindly help with this issue...

Thank you

[Robert2904]

Hi - I have exactly the same issue. No resolution I'm afraid. Anyone else?

[DBS1211]

Happening to me as well. Looks like it started yesterday. Have you reached out to support?

[DBS1211]

Checked on desktop and they exist. Appears to be an issue with the mobile app.

[vaniarobiisdh]

I'm also facing the same issue with my Shopify store. Can you help me to solve the issue? I don't want to use any plugin or app due to site load speed.