Customizing Shopify Inbox Based on Market Language Preferences

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I'm reaching out to discuss possibilities surrounding the customization of Shopify Inbox based on specific market languages.

For instance, for our market in Spain, we'd prefer the interface and responses to be in Spanish, while for Sweden, we'd want it in Swedish, and so on. This would provide a more localized experience for our customers and staff alike.

If this is not directly possible with Shopify Inbox, I have a secondary question: Is it feasible to use Shopify Inbox in certain markets and switch to another chat client for other markets? The aim is to provide the best customer service experience while respecting language preferences and ensuring seamless integration with our Shopify store.

I would greatly appreciate any insights, experiences, or recommendations from this wonderful community.


Thank you in advance!


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