Deceiving notification badge of Shopify Inbox Widget

[journtalat]

This is what a customer sees on my store. Even though there is no message sent by me.

It gets the attention of customers to click on it but the problem is, why would I want that?
I want them to be fully focused on my website, not the notification that pops up for nothing.

Since there is no option to remove it, I tried adding these codes to base.css and theme.liquid in <styles>

.chat-notification {
display: none!important;
}

and

span.chat-notification {
visibility: hidden!important;
}

and many more to no avail.

Any suggestions for the problem or comments on why Shopify took this unneccessary action?

[journtalat]

It's been 3 days and 0 comment. It seems the universe is telling me to use something else. OK!