Delivery Status Update for Unfulfilled Orders

Delivery Status Update for Unfulfilled Orders

RohithBasupally
Shopify Partner
2 0 1
  • I need support for the below case.
    I am creating orders on Shopify (via dashboard and online store) and have a webhook installed on the order creation event. Our app Tookan is also installed on the same store. I need to know how I can manage delivery status updates for the unfulfilled orders via my app.

    I have attached the screenshots about how my app clients want it to be shown on Shopify. 

    Screenshot 2024-12-26 at 5.26.41 PM.png
    This is very urgent as I have not been able to get the query resolved via Shopify help centre and they redirected me here.


    I was advised to use orderUpdate mutation on Shopify which I tried but there was no update in the order and I also received this error from my store when I installed the app on my shopify store.

    Screenshot 2024-12-26 at 4.58.56 PM.png

Replies 0 (0)