Delivery

beautifulbloss
Visitor
1 0 1

Im not sure if this is a question for here, 

We are a florist and have had issues related to flowers being delivered and then the customer said they where not. 

Is there apps in Shopify that allowed the delivery drivers to take an image of the delivery at the door and upload to confirm that they were indeed delivered. 

 

Thank you for any help. 

Replies 4 (4)

Nick_Marketing
Shopify Partner
1487 336 462

Personally, I don't recall a public Shopify app that allows drivers to upload photos. The closest app I am aware of is Proofer Proof Management, where one manually upload order-related images/docs.
https://apps.shopify.com/proofer

Nick | Ecommerce & Marketing Technology Consultant | Toronto, CANADA
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mosiematalon
Shopify Partner
16 0 2

Im not sure what app does that however if your customers are saying they aren't getting their product you can try using Shipinsure app, it will cover the refund, type of shipping insurance app.

Mosie Matalon

quos
New Member
6 0 0

How are drivers notified of a new order delivery, what shipping methods do you use?

Roundtrip
Shopify Partner
76 3 4

Hi Beautifulbloss,

I invite you to check out our app, EasyRoutes Local Delivery, a 2x Shopify Staff Pick. It takes your orders and transforms them into optimized local delivery routes complete with packing lists. You can then share the routes with your drivers who can use our app to navigate their routes and mark items as delivered from the road.

 

Our delivery app also lets your drivers attach proof of delivery photos, an e-signature, and an optional note.

 

We have a free plan if you're just starting out and 14-day no-obligation free trials for any of our paid plans.

 

You can learn more at https://easyroutes.app

 

 

EasyRoutes Local Delivery (https://apps.shopify.com/easyroutes) - Local delivery superpowers for your Shopify store