Details for this app might be incomplete or missing because the developer needs to update

Details for this app might be incomplete or missing because the developer needs to update

ShieldServices
Shopify Partner
3 0 4

Hello:

I'm new to this and trying to ensure we get our older app back up and running. When I visit my app in the app store, I see this banner message: 

"Details for this app might be incomplete or missing because the developer needs to update their information."

 

Can anyone help me in resolving this issue?

 

The app appears to be installed and available.

 

Regards,

kp

Replies 4 (4)

epd
Shopify Partner
1 0 1

We are having the same problem - unclear if it is due to API Health or some other missing information (we cannot find any missing information).

 

Were you able to resolve this?

ketanfd84
Shopify Partner
2 0 1

We are also facing the same issue, but Unable to identify those missing fields,
Is there any new update from shopify regarding this issue

color16
Tourist
4 0 0

due to this order being received but after the fulfilled found product is Inactive, and couldn't process. 😞

color16_0-1680460247842.png

 

Marko7
Shopify Partner
2 0 0

We are facing the same issue, any ideas why and what are the steps to resolve it?