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Why are my draft orders disappearing after sending to customers?

heatherdanielle
Visitor
1 0 0
‎02-20-2021 07:37 PM

Hello, 

I updated my draft orders and sent them out last night to my customers. This is my first time using Shopify invoicing system, so I'm still getting the hang of it. I woke up this morning and my sent invoices are GONE. The only invoices I can see are the ones who paid last night. Please hel

 

Heather

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JHKCreate
Shopify Expert
3571 639 917
‎02-21-2021 12:47 PM

Hi Heather,

 

What do you mean by sent them out to customers?

Did you check your orders section, are they there?

Did we solve your issue? Like & Mark As Solution to help the community
Should you need any direct help: contact@jhkcreate.com

Learn more about us: jhkcreate.com
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