Discounts on invoices

Jen19
Visitor
1 0 0

hello everyone, 

I need some help . Does anyone knows of a way to change the 'Complete your purchase' button link in the Draft Order Invoice Notification, so that it instead points to a cart loaded with their items. This way, customers can checkout and enter a discount code as usual?

thank you! 

Replies 4 (4)
soulchild37
Shopify Partner
154 8 38

Hi Jen19,

The default checkout from the "send invoice" button does not allow customer to input discount code, but with Draft Helper app, you can create a separate checkout from the draft order, and you can set a discount code on the checkout, or let customer to input it on the checkout. You can then send the link of this checkout to your customer.

You can install the app (Draft Helper) here : https://apps.shopify.com/draft-helper , there's a free plan which you can try it out.

After installing the app, go to your draft order, click "More actions" on top right > "Generate discountable checkout link" , then you can send this checkout link to your customer, so that they can apply discount code.

discount code on draft orderdiscount code on draft order

Hope this can help!

Spent too much support time dealing with order cancellation request from customer? Wouldn't it be good if customer can cancel order on their own without bugging your support? Try out Cancellable app! https://apps.shopify.com/cancellable . I also write articles about store customization that can improve your customer shopping experience here : Yagi Software Blog
Spicysunflower
Visitor
3 0 0

How are you sending the link to your customers so they can input a discount code? I am trying to figure out what is the easiest for my customers and also looks the most professional.  Thanks! 

soulchild37
Shopify Partner
154 8 38

Hi @Spicysunflower ,

I would recommend sending email containing the link to your customer email address, or direct message them on facebook if they are from Facebook group.

If you are using Klaviyo to send email (they have a good free plan), you can use their template to make the email with link looks professional.

Hope this helps!

Spent too much support time dealing with order cancellation request from customer? Wouldn't it be good if customer can cancel order on their own without bugging your support? Try out Cancellable app! https://apps.shopify.com/cancellable . I also write articles about store customization that can improve your customer shopping experience here : Yagi Software Blog
Spicysunflower
Visitor
3 0 0

Thank you!