Do we have any control over the Update Payment page?

[karldudley]

Hi all, I am working on a Shopify Plus store that has fully migrated to Checkout Extensibility although it's still using classic customer accounts. The scenario I'm dealing with is when a customer wants to update their payment details on a subscription order, they are sent an email (either via Admin or customer account area) with a link to the payment_methods page. Here they can enter their new details and click Update card. After verifying the card details with their bank, they are presented with the following page:

Unless there is a problem, in which case they get an error:

Is it possible to change how this page works using Shopify functions or similar?

Changes like:

- Removing or greying out the Update card button after successfully updating their card details. Some customers get confused and are not sure the update was successful (despite the success message).

- Navigating away from this page (to accounts or homepage for example) after a successful update.

- Make the error message more descriptive

I have looked over Shopify documentation and forums and haven't been able to find an answer yet.

Many thanks.

[karldudley · Accepted solution]

I've found my answer to this through Shopify Support. Essentially, customisation of the payment_methods page isn't possible right now through functions or apps, although this feature may be added in the future.