App reviews, troubleshooting, and recommendations
Hello,
I have a little question about an app URL.
In app requirements, we can see "URLs: Provide URLs that don't include the word "Shopify" in the domain".
My app is currently exposed on shopify.mydomain.com.
For me, the domain is "mydomain" and "shopify" is the subdomain.
So, does my URL fit app requirements?
Thanks a lot!
Greetings, @GuillaumeFg
It's Garcia from the PageFly team, and as I've helped over a hundred Shopify merchants, I'm happy to offer some insights!
Firstly, it's correct. Shopify apps must meet specific URL requirements. You can't redirect URLs starting with /apps, /application, etc., or using fixed Shopify paths like /products.
Additionally, Shopify's policy prohibits using "Shopify" in your domain name to avoid any confusion for customers. This includes variations and misspellings. Their policy also states: "You can't use the word "Shopify" or any confusingly similar term in your domain name." Therefore, it seems using "Shopify" as a subdomain (like "shopify.mydomain.com") might not comply with their guidelines. While they focus on main domains, best practice would likely extend to subdomains as well, since they're part of the overall URL.
I hope this helps!
Thanks,
Garcia
Please let me know if it works by giving it a Like or marking it as a solution!
➜ Unlock the secrets to a record-breaking BFCM with PageFly and Canva
➜ Optimize your Shopify store with PageFly Page Builder (Free plan available)
➜ Weekly updated Shopify tutorials on YouTube
All features are available from the Free plan. Live Chat Support is available 24/7.
Shopify and our financial partners regularly review and update verification requiremen...
By Jacqui Mar 14, 2025Unlock the potential of marketing on your business growth with Shopify Academy's late...
By Shopify Mar 12, 2025Learn how to increase conversion rates in every stage of the customer journey by enroll...
By Shopify Mar 5, 2025