Does anyone have a problem with Magenative app setup ??

Does anyone have a problem with Magenative app setup ??

OLIV1
Explorer
53 1 14

I have recently try Magenative Mobile app 

and I have difficulities setting up the the Mobile app details 

The Price number on Shopify is not the same as on the Mobile app 

sample : 

shopify : IDR 1.000.000

Mobile app : IDR 1.000.000,00 

I dont want the " ,00 " at the back 

Can anyone help me ????

the Chat  is not helping at all 

Screen Shot 2024-02-29 at 11.40.48 PM.png

Screen Shot 2024-02-29 at 11.40.58 PM.png

deb3ebd8-82db-4cf2-bb6b-7e423ba2dac5.jpg

 

OLV
Reply 1 (1)

MageNative
Shopify Partner
57 0 4

Hello Oliv
Good day to you!

Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate the opportunity to address your concerns.

We understand that the Live chat issue was a significant inconvenience for you, and for that, we are truly sorry. We take your feedback seriously, as it helps us identify areas for improvement.

We value your business and are committed to ensuring a positive experience for all our customers. We appreciate your understanding and the chance to make things right.

Thank you for bringing this to our attention.

Best regards,
Team MageNative

Build a Personalized Mobile App For High Conversions & Retention