Does anyone know how to remove beeketing code after uninstalling beeketing app?

Wenjian_Zhao
Excursionist
73 0 9

Hi, All.

Does anyone know how to remove beeketing code after uninstalling beeketing app?

I used beeketing app before, but I already uninstalled it long time ago. However, this company's code still left in my shopify store. I couldn't find it anywhere, I mean not in the theme, product , collect page, snippet, asset. I don't even see beeketing name in my shopify store theme.

But when I tested my website speed from Google pagespeed insight, the result suggests me to remove this javascript, https://sdk.beeketing.com/js/beeketing.js?20200901

I want to remove this code, but I don't know where this javascript locates. I mean on what page?

Does anyone know how to remove this code? I have send emails to request beeketing.com support to ask them where this code locates in order to let me remove it, but no response. Instead, they asked me to buy their web server service to get free app. Ridiculous!

I also chatted with Shopify support, but no response after chat finished. I mean no follow up even though the person I chatted with said she will submit my problem to tech support, but nobody respond to me after finishing the chat until now.

Here is my website: https://iloveforeverfashion.com   If you know how, or know where this code locates. Please don't hesitate to let me know. 

Thanks!

Jane
09/02/2020

Replies 6 (6)
Pacific_Hustle
Shopify Partner
34 0 10

Hi Jane,

Are you still having issues with this? I don't see any code or files related to Beeketing at all.

Thanks,

Dennis.

JoesIdeas
Shopify Expert
1670 143 428

Usually you can find files like this in your theme.liquid file.

If not there, check the templates / sections / snippets where the app was being used. (example, if the app showed up on product pages, start with your product.liquid template then read the code to trace the included sections / snippets).

• Creator of Order Automator (automation app to save you and your team time on admin tasks)
• Shopify developer for +10 years
• Contributor on the Speed Boostr blog
• Guy who likes to help people
Wenjian_Zhao
Excursionist
73 0 9

Thanks! Shopify tech support already pointed out where the code was. And I already deleted. Thank you! Jane 09/06/2020

Wenjian_Zhao
Excursionist
73 0 9

Thanks! Shopify tech support already pointed out where the code was. And I already deleted it. Thank you! Jane 09/06/2020

AngieC
New Member
1 0 0

Hi,

 I would like to install Shopify chat instead of Facebook messenger. I have checked my Messenger setting and it is disabled, and I came across that it could be the Beeketing app I installed before.

I have been looking at how to remove Beeketing related app code like Happy messenger or Facebook chat.

I have already removed the following code, but "messenger" still appears on my website. Maybe its Facebook chat but I don't know where to find the code and remove it.

<!-- BEEKETINGSCRIPT CODE START -->{% include 'bk-tracking' %}<-- BEEKETINGSCRIPT CODE END --!>

 Hope some experts can help me

 

Thank you

Chen_Jia
New Member
1 0 0

Hello, I have the same problems with you, could you tell me where to find the beekeeping code and how to remove it?