Draft order created by API is missing Channel information

[ThanhBT]

I have an app that create draft order then send link to customer complete order on their side but all order created by my app is missing Channel information.

Please help me to add Online Store to the Channel information.

[Funnel]

We are experiencing the same issue. We are able to get channel information for some sales channels but "Draft Orders", "Shop" and "Recharge" are missing for some reason. "Publication" also holds sales channel information but these are missing from "Publication" as well. Is there any other way than through "Publication" or "Channel Information"  to get a hold of sales channels?

[heelstoo]

One thing we've begun doing is to use Shopify Flow to tag a Draft Order with "Draft Order", then over in the Orders list, we set up a tab specifically for Draft Orders. 

[Luke_f]

Hey Funnel... did you find a workaround for this? I've also got a similar issue with a client who uses channel for reconciling payments and keen to understand attribution from draft online vs draft via POS.

[Funnel]

Try OrderApp.name in conjunction with Catalog.title to get a complete picture of the Sales Channel.

[Luke_f]

Thanks for that @Funnel . Is it possible to get that information out with the like of matrixify or shopify plus' native reporting suites? or has to be an API query?

[Funnel]

No idea, we have never tried one of those.