eBay product Title problem in eBay app connection

Solved
Stargazer2050
Excursionist
21 1 1

have installed eBay App

all is connected and working well

 

problem is the eBay software will not allow you to change the Title in Ebay (because it came from shopify) and changing the Shopify product title only changes it for shopify.

Accepted Solutions (2)

Accepted Solutions
BrianAtWork
Shopify Partner
245 59 166

This is an accepted solution.

Hi @Stargazer2050,

 

I understand that you are trying to change the Title in an eBay listing that comes from Shopify. Changing the Shopify product title only changes it for Shopify.

 

Have you tried editing the product listing within the eBay sales channel?

 

  1. From the eBay Sales Channel app, access Listings.
  2. Choose published, ready to publish, needs review, or failed to publish.
  3. Choose your product and select to use the Shopify title.
    Screen Shot 2019-09-04 at 11.18.19 AM.png
  4. Click Save & Revise.

 

Also, once you've made the appropriate changes and saved them, you can click "Force sync from Shopify" to ensure the changes are published to eBay.

Screen Shot 2019-09-04 at 11.16.17 AM.png

 

Let me know if this solves your problem or if you need further help!

Brian | Shopify Partner | Ecommerce Consultant
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution  
 - Need further assistance? Visit www.BrianAtWork.com

View solution in original post

BrianAtWork
Shopify Partner
245 59 166

This is an accepted solution.

Hey @Stargazer2050,

 

Yes, you can only mass sync the Shopify listings created by or linked to Shopify. If you have listings created on eBay you can sync them with your Shopify products, and then bulk syncing should work. I've experienced some very odd behavior with this sales channel before, so there's no guarantee about that.

 

Check out this article titled Bulk Edit eBay Listingshttp://bit.ly/2kiaL5b

 

Also, this article titled Bulk Force Sync from eBay: http://bit.ly/2m0IOPJ

 

Cheers!

Brian | Shopify Partner | Ecommerce Consultant
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution  
 - Need further assistance? Visit www.BrianAtWork.com

View solution in original post

Replies 8 (8)
BrianAtWork
Shopify Partner
245 59 166

This is an accepted solution.

Hi @Stargazer2050,

 

I understand that you are trying to change the Title in an eBay listing that comes from Shopify. Changing the Shopify product title only changes it for Shopify.

 

Have you tried editing the product listing within the eBay sales channel?

 

  1. From the eBay Sales Channel app, access Listings.
  2. Choose published, ready to publish, needs review, or failed to publish.
  3. Choose your product and select to use the Shopify title.
    Screen Shot 2019-09-04 at 11.18.19 AM.png
  4. Click Save & Revise.

 

Also, once you've made the appropriate changes and saved them, you can click "Force sync from Shopify" to ensure the changes are published to eBay.

Screen Shot 2019-09-04 at 11.16.17 AM.png

 

Let me know if this solves your problem or if you need further help!

Brian | Shopify Partner | Ecommerce Consultant
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution  
 - Need further assistance? Visit www.BrianAtWork.com

Stargazer2050
Excursionist
21 1 1
Yes i was on the phone with ebay tech supportThey didnt know it cant be done from there. They said to contact shopify. I only know about this forum. A big red thing comes up saying the software cant do that.
Stargazer2050
Excursionist
21 1 1
Hi,
There is no listings published (that i see)
Listings active edit
Not seeing the use shopufy button


Ill try to find the force sync shopidy
Stargazer2050
Excursionist
21 1 1
Oh, listings on the shopidy site

Got it
Stargazer2050
Excursionist
21 1 1
Thats it you got it!

Tnx
Eddie
Stargazer2050
Excursionist
21 1 1
Hmmmm some of mine are sync shopify, some ebay

Can i mass sync ebay only???
BrianAtWork
Shopify Partner
245 59 166

This is an accepted solution.

Hey @Stargazer2050,

 

Yes, you can only mass sync the Shopify listings created by or linked to Shopify. If you have listings created on eBay you can sync them with your Shopify products, and then bulk syncing should work. I've experienced some very odd behavior with this sales channel before, so there's no guarantee about that.

 

Check out this article titled Bulk Edit eBay Listingshttp://bit.ly/2kiaL5b

 

Also, this article titled Bulk Force Sync from eBay: http://bit.ly/2m0IOPJ

 

Cheers!

Brian | Shopify Partner | Ecommerce Consultant
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution  
 - Need further assistance? Visit www.BrianAtWork.com

SamSaron32
New Member
2 0 0

Did / Tried the same,
Tried to use Shopify title, also tried to use the custom title, but any changes on shopify title does not seems to be reflected on Ebay. 
and shopify wont allow to make changes from ebay side.

HELP!