Email pop up

SeventhMadeLLC
Visitor
1 0 0

I've turned off all my 3rd party email list pop ups but there still seems to be a pop up created through shopify. I'm not sure how to remove it from my site. Any suggestions? Thanks

SeventhMadeLLC_0-1685452871596.png

 

 

 

Reply 1 (1)

Imogen
Shopify Staff
1378 148 251

Hey there, @SeventhMadeLLC. Thanks so much for taking the time to reach out to the Shopify Community with your Pop-up situation. It's great to meet you!

I appreciate the screenshot that you've provided. Definitely helps me determine what the cause of this pop up is. I just have a few questions I'd like to ask before diving deeper:

 

  • What theme are you using in your store?
  • Do you have a screenshot of the pop in question?
  • Can you provide me with a link to your store so I can examine this pop-up in real-time?

 

Please get back to me when you can with information around those questions. I'll keep my eyes peeled for your reply!

Imogen | Social Care @ Shopify 
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