Endless redirect loop of a newly installed Shopify App

[tikhon]

Hi,

I have an issue with my Shopify App installation. Some users go in endless redirect loop of Shopify Apps Admin page. Here is a screenshot of how it goes:

x-request-id: 6a015d71-769c-42a2-ae42-b03c3853bf3c

I guess that Shopify Admin page must not redirect to itself infinitely and it's a issue on the Shopify side which possible could affect a lot of users and developers. Could you check it please?

Thank you

[tikhon · Accepted solution]

Shopify support helped me to find similar issue in community:

https://community.shopify.com/c/shopify-apis-and-sdks/strange-redirect-loop-in-safari-and-firefox-on...

The issue was solved when I added an URL to the white list in app settings. IDK why it didn't work for only a small part of all the users.