Enquiry

[Sh32]

We want to use an order app for business purposes. Will our agents be able to punch orders. 

[MooseDesk]

Hi @Sh32 ,

Thanks for reaching out to the community with your question. This is MooseDesk - An ideal Live Chat and Helpdesk Solution that aligns perfectly with your business.

Regarding your question,  in order to provide you with the best possible recommendation, could you please clarify whether you are looking for an order tracking app or an order management app for your business purpose? Understanding your specific needs will allow me to assist you more effectively.

Looking forward to your response 😍

[Sh32]

I am looking for an order App where our agents and customers can place their order. App should have an API for future integrations. Can you suggest something?

[MooseDesk]

Hi @Sh32 

If you are looking for a solution where agents and customers can place orders directly, using Shopify's built-in features might be sufficient without needing a separate app. Customers can place orders directly through the online store, and agents can place orders on behalf of customers using the Shopify admin or POS system.

If you need more advanced features like multi-channel order management, custom order forms, or extensive reporting, an app might be beneficial.

Could you provide more specifics about your needs so I can assist you better? 😍

So this is my answer to your question. If this is helpful for you, please let me know by giving MooseDesk a 'LIKE'. If your question is answered please mark this as 'SOLUTION’.