Error while integrating messenger plugin with shopify.

Error while integrating messenger plugin with shopify.

amirpj
Excursionist
22 0 7

Hey Everyone, 
We tried integrating the messenger chatbot plugin to our Shopify store, directly through the Facebook page >> setting>> message as well as using a third-party application known as, Facebook messenger- live chat.


There is no problem while integrating the Shopify store and messenger plugin but whenever I try to type in the chatbox, the whole page suddenly zooms in, the problem is shown in Android devices only. I don't know if the problem is from the chat plugin or from the Shopify store.

!!!Please Help!!!


The is store theme is based on Brooklyn theme, 

Website link: click_here

 

Reference Photos & Video: 
Problem Explaination Photo-1.jpeg

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Videos:

Replies 4 (4)

Zworthkey
Shopify Partner
5581 641 1582
amirpj
Excursionist
22 0 7

Hey @Zworthkey
First, thank you for your reply. 
I have watched the 1st video, and done exactly the same when i try for the first time but still, I got a zoom-in error.
The integration is done smoothly but the problem is in android devices where if i try to click on the chatbox to type then the whole screen will zoom in.  

Zworthkey
Shopify Partner
5581 641 1582

@amirpj 
if you are not applicable to do it. by own then hire A developer their will help you to fix this issue.

amirpj
Excursionist
22 0 7

@Zworthkey 

Thank you for the suggestion but I will wait for other community members who have faced the same issue or who can resolve this issue.