ETranslate app for Optimal Theme- unable to translate the product filter

[siok]

Hello good day~

I'd like to check how to translate the product filter int he Shop page, using the Etranslate App.
As currently it doesn't reflect in the page even when I'd put in the Chinese translation. 

I build the site using the English version ( which works perfectly)
and key in the Chinese/ Japanese translation in the App page ( attached),

but it doesn't reflect in the site when I changed the language.

Please help~ thank you

site: https://setoyatea.com
pw: flagee

[Zworthkey · Accepted solution]

@siok 
Welcome to the Shopify community!
Thanks for your good question.

then you have to contact with your App Support team. I hope they will help you to fix it out,
if you need any more help then let me know.

Thank you.

[Zworthkey · Accepted solution]

@siok 

check this link:

their is an Support option below from where you can get support by mail or chat.

https://apps.shopify.com/parcelpanel

[Zworthkey · Accepted solution]

@siok 
Welcome to the Shopify community!
Thanks for your good question.

then you have to contact with your App Support team. I hope they will help you to fix it out,
if you need any more help then let me know.

Thank you.

[siok]

ahhh , I see thank you.

May I check how would I be able to reach the app support ?

https://apps.shopify.com/partners/parcelpanel

is he in this Shopify community platform that I can look for him?

[Zworthkey · Accepted solution]

@siok 

check this link:

their is an Support option below from where you can get support by mail or chat.

https://apps.shopify.com/parcelpanel

[siok · Accepted solution]

ahhh I see! thank you very much!

[siok]

Hihi @AnhLe ,

Thank you so much for the reply!!!

Yeah it is sorted already thank you too ~ 🙂