Event Purchase Meta Pixel - Don't activate

pampamia
Visitor
1 0 0

Hello,

 

Since the beginning of this week the event "purchase" doesn't activate in my store - it is pampamia.pt . So i don't have any data from Meta Ads in terms of conversions and I can't understand why all the other events activate and this doesn't.

 

Can someone help or know how to resolve this?

 

Thanks. 

Reply 1 (1)

Sam_ian
Shopify Partner
63 3 11

Hello Pampamia,

Did you configure the purchase data layer in the custom pixel section?

from page view to checkout will work but purchase won't without the datalayer. I have a datalayer that will fire purchase eventpurchase datalayer.pngpurchase tag fired.png.

 
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