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Facebook & Instagram Unsupported App

Solved
TickleThePanda
Tourist
12 1 1

My Facebook & Instagram App seems to be unsupported. is this a temporary technical issue? any ideas?

Accepted Solution (1)
TickleThePanda
Tourist
12 1 1

This is an accepted solution.

It automatically get updated and I don't understand how it happened

View solution in original post

Replies 5 (5)
sandyparihar07
Shopify Partner
324 46 56

Hi @TickleThePanda Have yoou tried to open in another browser like Google Chrome, Firefox? try to open after clear cookies and caches of Facebook and Instagram URL.

Sandeep Parihar | Shopify Partner
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TickleThePanda
Tourist
12 1 1

Thank you for the answer, I have used chrome cleared cookies and also tried in incognito it is still same. I have 2 apps seem to be unsupported one is Facebook & instagram the other one is Dsers. I have contacted Dsers they told me it is a Shopify system error and they are working on it. Dont know if it is just me having the issue?

namenlir
Shopify Partner
1 0 0

It happened to me too. My recently added products cannot be sync with facebook/instagram. Did you get a solution?

TickleThePanda
Tourist
12 1 1

Hello I am having this error messages and dont know the reason

 

 

fb.jpg

fb-2.jpg

  

TickleThePanda
Tourist
12 1 1

This is an accepted solution.

It automatically get updated and I don't understand how it happened