Facebook and Instagram App Checkout Failures

middleagedmusc
Visitor
3 0 0

All purchases through my instagram shop end in failure with the following email sent to customers.

 

Confirm your payment method
 
Something went wrong and we couldn’t process your order. Please confirm or update your payment method within 48 hours, otherwise your order will be canceled.
 
Replies 2 (2)

middleagedmusc
Visitor
3 0 0

The message is the same no matter how many different payment types i try

middleagedmusc
Visitor
3 0 0

I have also been able to check out directly on my shop using meta pay with the same card.  When I try from IG Shop it get the error again about not being able to verify my payment.