Facebook product catalogs issue

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Why do I get some many data sources in Facebook CM, and now my product information is getting wrong(stock amount, image, price...). Can someone help?



I can do nothing and both Shopify support and Facebook support are useless.

Reply 1 (1)
Shopify Partner
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@Isaac686 Just go to the Facebook Commerce Manager and in the data sources from the drop down select the extra feeds or source and delete them, just keep the syncing from partner platform or you can submit your own custom feed so your store sync with Facebook commerce manager catalog.

The reason is to getting information wrong that you have multiple data sources and triggered all create conflict in the syncing, that's why keep one or create manual feed which sync store data every hours to keep catalog updated.

Sandeep Parihar | Shopify Partner
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