Hi all, I am trying to link my shop to Instagram and Facebook and I keep getting the following message on the Business Assets tab of the flow to set up my shop: "The shop linked to these assets is violating integrity policies and is not eligible to engage in this commerce operation." I've checked my account permissions and my account health for both pages and I don't see any issues regarding violations. What am I missing?
Nevermind. I got it fixed.
For anyone else with this issue, this is what I did:
Contacted Facebook (ha.) and they advised me that my page was connected to a preexisting Commerce Account.
How to deactivate your commerce account on Facebook and Instagram
To deactivate your commerce account:
Once you deactivate your commerce account:
I am trying to do this now, however it doesn't come up with an option to actually deactivate my account? Just change the name/email?
Do you know if it's maybe moved?
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