App reviews, troubleshooting, and recommendations
Got this message from Facebook:
"The website http://www.wagan.com/ used to verify WAGAN CORP is no longer working and needs to be updated by 2023-05-11 to maintain your business verification status."
My site still shows "verified" under:
Business Settings > Brand Safety and Suitability > Domains
Their email suggests this page (all of which is completed): https://www.facebook.com/business/help/322526208728282
How do I resolve this?
Hi there,
I wonder if you can help me, I am having the same issue you reported, my website is fine however Facebook is saying that it isn’t. I received the same above message as you have. Did you resolve this in the end?
Hey!
I did get a reply and a "solution"; it ended up being nothing after a lot of go-around with meta support... see the email below:
Email response 1:
Thanks for contacting Meta Pro Team.
I'm Eshi again and I'll be helping you today. The reference ID for your issue is 5913191629xxxxx.
I understand that you are having concern about your Business Verification. Thus, I will do my best to help you.
However, to better assist you with this matter, we can schedule a call to discuss your concern in more details.
I am looking forward to your response so we can continue assist you, Fam.
Thank you again for contacting Meta Pro Team.
Best Regards,
Eshi
Meta Pro Team |
------------------------------------------------------------------------------------
Email response 2 (post-phone call):
Good day to you! Hope this email will find you well.
Upon checking from my end, I can't see any error related to the website need to be verified.
Thank you again for contacting Meta Pro Team.
Best Regards,
Eshi
Meta Pro Team |
-------------------------------------------------------------------------------------
Discover how to increase customer engagement on your store with articles from Shopify A...
By Jacqui Apr 23, 2025Hey Community 👋 Did you know that March 15th is National Everything You Think Is W...
By JasonH Apr 1, 2025Discover how to increase the efficiency of commerce operations with Shopify Academy's l...
By Jacqui Mar 26, 2025