App reviews, troubleshooting, and recommendations
When a merchant adds a review across the app store, as an owner, I get a notification after 2 days that someone has added a review. If the review is positive then there is no problem but if there is a negative review it is our responsibility to contact the merchant and resolve their problem as quickly as possible. But if we are informed only after 2 days, how can we provide speedy support. In such a case it doesn't matter if you publish on the app store after 2 days but the owner must get a notification immediately. After that they can validated that review to prevent potentially fake reviews.
Learn how to build powerful custom workflows in Shopify Flow with expert guidance from ...
By Jacqui May 7, 2025Did You Know? May is named after Maia, the Roman goddess of growth and flourishing! ...
By JasonH May 2, 2025Discover opportunities to improve SEO with new guidance available from Shopify’s growth...
By Jacqui May 1, 2025