App reviews, troubleshooting, and recommendations
When a merchant adds a review across the app store, as an owner, I get a notification after 2 days that someone has added a review. If the review is positive then there is no problem but if there is a negative review it is our responsibility to contact the merchant and resolve their problem as quickly as possible. But if we are informed only after 2 days, how can we provide speedy support. In such a case it doesn't matter if you publish on the app store after 2 days but the owner must get a notification immediately. After that they can validated that review to prevent potentially fake reviews.
On our Shopify Expert Marketplace, you can find many trusted third party developers and fr...
By Arno Nov 27, 2023You've downloaded the Search & Discovery app from the Shopify App store, and as you're ...
By Skye Nov 8, 2023The year-end shopping season is just around the corner. Is a flash sale on your radar? Are...
By Jasonh Nov 6, 2023