Facing issues with eBay Connect? Share your experiences

[Isolatedcards]

anyone else having issues with eBay connect? I have followed all the steps, cleared the browser, changed browser, etc. I also tried using the Shopify mobile app and get the same error when trying to connect to eBay!

s-00.storeconnect.io refused to connect

[DigitalArtisans]

Hello @Isolatedcards !

First you need to login to shopify via desktop or laptop.
1. Add Ebay as sales Channel
Log into your Shopify account. Locate the “Sales Channels” list at the bottom-left of the page. Click on the plus (+) to the right of “Sales Channels.”
2. Link your Ebay account to shopify
Click “Connect” to begin linking eBay to your Shopify account.
After clicking, you’ll be prompted to give eBay access to your Shopify account. This will enable eBay to provide data about sales, messages, and customers to Shopify. Click “Add sales channel” to continue.

Next, a pop-up window that shows eBay’s login dialog will appear. (If no pop-up window appears, it’s likely that your browser blocked it. Take the necessary steps to enable pop-ups, then click “Connect” again).
After you connect or create your account, you’ll be prompted to grant Shopify access to your eBay account. Click “I agree” to continue.

This step enables Shopify to create and manage new eBay listings and inventory levels. It also connects your accounts so that you can send messages and responses from within Shopify to your eBay shoppers.

Hope this helps!

Thanks,
Digital Artisans

[Isolatedcards]