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Faxebook App: Proper Ad account is not listed

BlurrySaint
New Member
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Hey there,

 

So for some reasons, my correct ad account is not included on the list (on the facebook shopify app page -> Settings - > Marketing Settings - > Ad account) (see image attached) 

 

there is a warning on the page which says: „Facebook Marketing is no longer working. To start marketing on Facebook, set up all your marketing settings.“) ,

 

Even tho my business manager / account is connected to my ad account. (According to the settings which I have on my business manager account on business.facebook.com) 

 

Any idea how to fix that?

I have also tried to reach out to facebook but they couldnt help me .. 

 

 

 

 

 

 

 

Bildschirmfoto 2021-08-20 um 04.00.45.png

 

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