Flow to Get Order Data not working

hanschan
Visitor
1 0 1

We have set up a flow to manual capture payments if orders are not (1) medium or high risk and then (2) orders are not spam (not more than 2 orders in a day).

 

There is a bug that is stopping the second step from working. The error shows: 

Retrying
Ran into transient error: Hydration query failed - retriable error

 

The flow has been working fine for us until around 8 December when it became bugged and got stuck at 'running' status. So now none of our orders are getting payment captured by the flow.

 

Anyone have a solution to this bug?

 

Flow not working 1.jpg

Flow not working 2.jpg

Flow not working 3.jpg

Screenshot_1.jpg

Reply 1 (1)

spseale
Visitor
1 0 1

Same issue for me.