Getting 404 on Managed app pricing page

Getting 404 on Managed app pricing page

tanmaykejriwal
Shopify Partner
65 0 5

Even after I go to https://admin.shopify.com/charges/{app_handle}/pricing_plans

I see 404 , and yes I have turned on the managed billing from shopify partner dashboard. Its kinda disappointing sometimes how bad some of the docs are or maybe the managed app billing service is down

Screenshot 2024-07-31 at 8.36.51 PM.png

TK
Replies 5 (5)

SealSubs-Roan
Astronaut
878 66 84

Hi @tanmaykejriwal !

 

Have you tried some troubleshooting steps such as switching to a different browser, use a different device, and clear your cookies and cache? If yes, and the issue still persists, I highly suggest that you reach out to Shopify support team so, they can further check your account and is what is causing this issue.

Roan
Please let me know if it works by marking it as a solution!
Seal Subscriptions App, a subscription app for Shopify, with glowing user testimonials and a free plan.

luketan1998
Shopify Partner
2 0 0

hi @tanmaykejriwal were you able to resolve this? I am experiencing the same issue with no luck from support

sudarshansharma
Shopify Partner
1 0 0

@tanmaykejriwal How did you turn on managed pricing from shopify partner dashboard? Do you mean just choosing the managed pricing option for the app or there is any other setting to be turn on after defining the managed pricing plans for the app ? 

robbiez112
Shopify Partner
4 0 0

This an issue for me as well, I have an already listed public shopify app and I want to enable managed pricing. The pricing_plans page for me 404's.

kaaaaa
Shopify Partner
17 1 10

Same issue here. For me it worked after I've set the Display Name for the Plans. I hope this helps!

kaaaaa_0-1742683865559.png