App reviews, troubleshooting, and recommendations
I have an app that is being in review right now, and I have the following feedback:
When encouraging a merchant to install additional apps or connect the app to another store, apps must use the standard install process initiated from the app listing. You can't request a merchant's .myshopify.com URL. See this screenshot for additional details.
In my company, we have a website that has a button allowing users to do integration Shopify by asking for their Shopify Store URL and generate the installation link for them, which is why we're getting rejected. Instead, according to the guidelines, we are supposed to replace the "asking for the store url" part and put the app listing page there.
However, our app listing page is not publicly accessible since the app is still under review.
Any advice on resolving this? I already found all the posts here that are asking the same question but there're no viable solutions at all:
- https://community.shopify.com/c/shopify-apps/why-is-it-prohibited-to-ask-for-shopify-url/td-p/962581
- https://community.shopify.com/c/shopify-apis-and-sdks/oauth-flow-unlisted-app/td-p/1117953
- https://community.shopify.com/c/shopify-apis-and-sdks/app-requires-minor-updates/m-p/1199702
- https://community.shopify.com/c/technical-q-a/public-app-review-rejected/m-p/1423159
I also talked to Shopify Partners chat support and they in turn suggested me to ask here and the Slack channel instead since they are not developers. I'd really appreciate if there's any pointers to solving this since we're so close to getting the app approved. Thank you very much.
same issue here. have you solved it?
Hi @kevlai22,
I would just submit the apps with a button or link that was "Contact us for integration" or similar, and once all of the apps you're trying to link to are approved, you can go in and update them all to point to the live listings.
It will just mean a short period of time where you may have to manually handle a few of the integration requests. But this should allow you to get them all approved so you can link to the listings.
Hope this helps.
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