Getting Error Msg for Facebook Instagram App - FB Already Connected to a Shop!

styleone
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When I try to connect to FB I get this error message in Shopify app: "These assets are already linked to a shop. Since you don’t have permission to edit the catalog connected to this shop, a Business Manager admin must assign you Manage catalog permissions to continue."

 

I had a WordPress store that FB was connected to. So it IS still connected? How do I delete this connection in Meta? (yes, the shopify site is  live on a custom URL).

Reply 1 (1)

styleone
Visitor
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I have tried the instructions on this forum https://community.shopify.com/c/shopify-apps/why-am-i-having-trouble-linking-fb-and-ig-to-my-online-...

 I don't see a connected catalog.