App reviews, troubleshooting, and recommendations
Hi,
Through our webshop we sell two kinds of products: PDF patterns and physical magazines. We'd like to be able to sell gift cards that only apply to the PDF patterns. This option is not possible through the integrated Shopify gift card function, so I've been looking for an app to do so, but without any real luck. It doesn't necessarily have to be free, but unfortunately we do not have a big budget either. Please let me know if you have any reccomendations.
Thanks in advance,
Stine.
Hi, @Stine55.
Thank you for reaching out!
Once a gift card is issued, it is essentially considered the same as any other form of payment. With that being the case, there isn't a way to restrict its use. I have done some research, and I cannot find any apps that allow you to do this either. I will happily provide this information to our team as a feature request as I think it would be a great addition to our platform.
Are you able to share some information as to why you only want gift cards to be able to purchase PDF patterns? With some more information, I may be able to find a different way to help you! If you want to encourage your customers to purchase specific items, I would suggest using a discount for PDF patterns.
Please let me know if you have any further questions!
Talk soon,
Emily | Social Care @ Shopify
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Hi Emily,
Thank you for your reply and explanation.
The reason we only want the giftcards to apply to PDFs is because we'd like to be able to offer our customers a kind of membership, where they pay e.g. 99 DKK for 5 PDF patterns a month (or just once in a while) (therefore the physical magazines are not included; they have another value (and cost)). We've been struggling to find a solution on how to do this though. Therefore we looked into the giftcard option, where we would do a discounted giftcard: Pay 99 DKK, get the value of 249 DKK (approximately equal to 5 PDF patterns). Ideally we'd like to be able to not have to restrict it to a value (the 249 DKK), but instead just 5 PDF patterns.
Another requirement/wish:
- The customers should not have to buy all 5 patterns at once, but be able to spread out the purchases (that's why we tried with a gift card, and not a discount code).
Please let me know if you need further details.
Thanks,
Stine
Hi, @Stine55.
Thank you for providing that information for me!
I definitely understand what you are trying to accomplish. Due to Giftcards being a monetary value with no way to set product restrictions, I think it may be better to go with a subscription for these PDF patterns. I will provide some recommendations on subscription apps below that you can look into! I recommend:
All of these apps will allow for you to offer your products on a subscription base. I recommend reading through each app to ensure you choose the app with all the features that best meet your business needs.
Please let me know if you have any further questions!
Emily | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Was this provided to the development team as a new feature and has it been added?
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