App reviews, troubleshooting, and recommendations
Hello,
I have a problem with the google ads conversion tracking which appears 2 times when I check with Google Tag Assistant and also I have a gtag.js that I can't find to delete it.
It is possible that the duplicated and the gtag.js could come from the Google App instaled in Shopify? And if it is how can I solve the problem?
Thank you!
Are you using Google Tag Manager for pixel? I suggest you use Google Tag Manager and add Order ID in the conversion tracking code to avoid duplication. Refer to this.
Yes, I am using GTM. The conversion tracking appears on product page also. So the problem is not only on thank you page. I can't access that link
And I paused the GTM tags.
g-tag.js must be because you already have Google Analytics via Shopify installed. Do you see the duplicate tags (based on the screenshot) I see it.
I've removed the analytics code from shopify. In page source the code appears under trekkie.load and I can't find that section so I can remove it and use only GTM.
I am having the same problem. Do you find that your bounce rate has dropped from multiple pageviews and such triggering? This is a problem. I want to know how Trekkie load was enabled and by which app. Do you use shopify's google integration? I am wondering if that is it.
Trekkie.load is injected by the Shopify API. You can remove the call in header via liquid.
{{ content_for_header }}
{{ content_for_header | replace: '12345', '' }}
https://community.shopify.com/c/Shopify-Discussion/Shopify-Trekkie/td-p/358102
Hope this helps!
As a business owner, have you ever wondered when your customer's first impression of yo...
By Skye Jun 6, 2023We're excited to announce improvements to the threaded messaging experience in our communi...
By TyW May 31, 2023Thank you to everyone who participated in our AMA with Klaviyo. It was great to see so man...
By Jacqui May 30, 2023