App reviews, troubleshooting, and recommendations
Hello,
I have a problem with the google ads conversion tracking which appears 2 times when I check with Google Tag Assistant and also I have a gtag.js that I can't find to delete it.
It is possible that the duplicated and the gtag.js could come from the Google App instaled in Shopify? And if it is how can I solve the problem?
Thank you!
Are you using Google Tag Manager for pixel? I suggest you use Google Tag Manager and add Order ID in the conversion tracking code to avoid duplication. Refer to this.
Yes, I am using GTM. The conversion tracking appears on product page also. So the problem is not only on thank you page. I can't access that link
And I paused the GTM tags.
g-tag.js must be because you already have Google Analytics via Shopify installed. Do you see the duplicate tags (based on the screenshot) I see it.
I've removed the analytics code from shopify. In page source the code appears under trekkie.load and I can't find that section so I can remove it and use only GTM.
I am having the same problem. Do you find that your bounce rate has dropped from multiple pageviews and such triggering? This is a problem. I want to know how Trekkie load was enabled and by which app. Do you use shopify's google integration? I am wondering if that is it.
Trekkie.load is injected by the Shopify API. You can remove the call in header via liquid.
{{ content_for_header }}
{{ content_for_header | replace: '12345', '' }}
https://community.shopify.com/c/Shopify-Discussion/Shopify-Trekkie/td-p/358102
Hope this helps!
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