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Google Ads Information Incorrect

Google Ads Information Incorrect

amygateway22
Visitor
2 0 0

Hello, I am having some trouble updating the data for the delivery prediction shown on a google shopping ad. The delivery date shown is incorrect, i have updated the info in shopify which shows Next Day / Express which is max 1 - 3 days, however this does not seem to be pulling through to google. Please could someone advise what I am doing wrong, and or how to fix this issue. I would be happy with a solution where we can simply update this text to say something different.

 

Screenshot 2024-05-24 at 10.42.28.png

Replies 3 (3)

EmmanuelFlossie
Shopify Partner
3457 264 833

If you want to show more accurate arrival times, you need to submit shopping verification, ie historical sales data.

You can do so here: https://merchants.google.com/mc/shipping/dataverification/

 

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
amygateway22
Visitor
2 0 0

Hi Emmanuel, I have just tried to give this a go and I do not seem to have the option to add additional shipping information. Do you have any advice to help here? I have attached a screenshot for reference.

 

Screenshot 2024-05-28 at 16.46.54.png

EmmanuelFlossie
Shopify Partner
3457 264 833

GMC Next does not have this feature, and you need to revert to GMC Classic in this case.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.