App reviews, troubleshooting, and recommendations
I am trying to set up google analytics for my shopify store and when I go to the Google & Youtube app in Shopify it shows an old (my old business partners) google account that needs to be verified. I do not have access to that account and I don't want to use it. There is an option to disconnect the old google account but when I click disconnect I get a message that says "An error occurred. Please try again later". I have been trying to disconnect this account for several days and I keep getting this message.
Does anyone know how to get this account diconnected so that I can connect a new account?
Same questions, I'm trying to disconnect my old account and this issues persist
Shopify and our financial partners regularly review and update verification requiremen...
By Jacqui Mar 14, 2025Unlock the potential of marketing on your business growth with Shopify Academy's late...
By Shopify Mar 12, 2025Learn how to increase conversion rates in every stage of the customer journey by enroll...
By Shopify Mar 5, 2025