Going round in circle, so please help if you can.
I've been suspended by Google for "Misrepresentation of self or product (Untrustworthy promotions)". With a great person's help I've fixed all the issues, but the suspension wasn't lifted. The email says now Google Merchant Centre account doesn't comply with our Program Policies & low quality landing pages". I truly don't know what this could be so my pure guess is the products in GMC are showing variants. For example: amber ring size 6, amber ring size 7, amber ring size 8 etc.
Can someone guide me how to edit the data ? I've automatic updates on and Google app on Shopify store. Do I just delete the variants and leave one ring in? if so how to edit the title to a generic one for example : men's silver band ring?
Google Merchant center does not suspend your account because of variants. It is completely okay to have variants in the Merchant Center.
You can check your landing page's status using a schema checker and fix the errors you get. Also, in case you have a dropshipping account, it will be a different reason for suspension.
In case you are looking for an app to manga your feed, you can use the App for Google shopping feed by AdNabu. Here, we have advanced features that can help you manage the fields getting pushed to the Merchant Center. You can also use features like bulk updates and automated shipping and tax settings so that you can save time and effort.
Hope this helps.
Sampy Mishra | Customer Success Manager @ AdNabu
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- Try our Google Shopping Feed App from Shopify App Store.
I'm not a drop shipper and my structured data has no warnings & errors. If the variants are not the issue then I don't know what it could be as everything seems perfect. I'm really struggling to make this work and be approved.
Thank you for any suggestions you might have x
Contact Us page
You definitely need one in your both footer and header that contains a physical address, phone number, and an email address. But remember when you are filling out this information on your contact use page, you need to keep it consistent in your google merchant center when you are filling out the business information.
Product landing page :
Google Merchant Center Changes:
Other Possible Reasons:
Basically, anything that looks shady
So, it means messy general store with a broken theme and blank images, unrealistic claims, etc
Bad and sketchy name or logo:
You should make it simple and clean, and definitely, try using a nice name for the store and domain
Pricing and fake promotions:
Do not use any compared prices if they are not real, especially for every single product
also if you are promoting a deal or a coupon code make sure it’s working properly
and you definitely don’t want to run ads for out of stock items
Try not to copy the exact images from any website.
Fake reviews :
It is better to not import reviews that looks spammy or not real
Try not to overuse them and don’t even use them if they are not true
The same thing goes for the fake countdowns
you don't use them as well, if they are not real
Finally, Spelling or grammatical errors in your whole website