Google Shopping Feed App

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Google Shopping Feed App

OS-Mitch
Shopify Partner
76 18 22

Hi there,

 

one of our clients sells apparel and they have an issue where Google shows an error for basically every product. The reason is that apparently the size and color value is missing.

 

Which is frustrating because the two options exist and variants are based on them. Sure, the wording is in German, but Google should recognize that. According to my research this is a well known issue...

 

Anyway, the regular Google Shopping sales channel app as well as two other Google Shopping Feed apps I've tested weren't able to resolve this issue. Are there any apps you can recommend that handle this properly and don't have ridiculous billing plans? Or are the any other ways to resolve this issue? We've tried feed rules in Google Merchant Centre, but due to some setup issues that didn't work as well.

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Accepted Solution (1)

OS-Mitch
Shopify Partner
76 18 22

This is an accepted solution.

For anyone struggling with the same issue - After some more testing and configuration the Google Shopping App by Simprosys did the trick. The two errors are not showing anymore and both values are successfully passed to Google.

 

I've also talked to the Support of Multifeed App by WoolyTech who assured me that their app can do the same. So if you're having this issue, maybe test one of those apps and see if it works for you.

Wenn meine Antwort deine Frage beantwortet, markiere sie gerne als akzeptierte Lösung!

___
Oskar Studio - Wir sind dein Shopify Partner und helfen dir, erfolgreich auf Shopify zu starten!

View solution in original post

Replies 3 (3)

EmmanuelFlossie
Shopify Partner
3455 264 832

I use https://apps.shopify.com/multiple-google-shopping-feeds

 

And you can setup rules to extract if the color value is in the title.

 

You can also use pre-existing shopify fields, so you can map all your options.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
OS-Mitch
Shopify Partner
76 18 22

Hi @EmmanuelFlossie ,

I saw your posts about this topic in other threads and therefor tested with your recommended app as well. But Google was still showing the same issues.

I already contacted support, I wouldn't rule out any misconfiguration on our end. Let's see if the support can help.

Wenn meine Antwort deine Frage beantwortet, markiere sie gerne als akzeptierte Lösung!

___
Oskar Studio - Wir sind dein Shopify Partner und helfen dir, erfolgreich auf Shopify zu starten!

OS-Mitch
Shopify Partner
76 18 22

This is an accepted solution.

For anyone struggling with the same issue - After some more testing and configuration the Google Shopping App by Simprosys did the trick. The two errors are not showing anymore and both values are successfully passed to Google.

 

I've also talked to the Support of Multifeed App by WoolyTech who assured me that their app can do the same. So if you're having this issue, maybe test one of those apps and see if it works for you.

Wenn meine Antwort deine Frage beantwortet, markiere sie gerne als akzeptierte Lösung!

___
Oskar Studio - Wir sind dein Shopify Partner und helfen dir, erfolgreich auf Shopify zu starten!