Google Tag not connecting when using google and youtube app

[tomn1]

I have the google and youtube app installed on my site. It's connected to merchant centre, ads and analytics. Conversions were being tracked perfectly until last week on google analytics however now google tag manager is saying that the tag is  not connected.

How do I get the tag connected via the app again rather than needing to add it manually?

And why would it stop working via the app when I haven't made any changes?

Thanks,

[EmmanuelFlossie]

The why would it stop, is not an question I can answer.

But to resolve the issue, the best option I find is to uninstall and install the app again.

[tomn1]

I've done that and it still doesn't work properly. Anyone else had this issue?

[tomn1]

Since 18/07/23 my conversions have stopped working. I uninstalled and reinstalled the google app. I remove my analytics property and recreated it. Binned the google tag and started from scratch but it's still not working.. I'm on the dawn theme. Any help?

[EmmanuelFlossie]

You might want to install your own conversion action instead.

Here is the official guide: https://support.google.com/google-ads/answer/1722022?hl=en

Or if you want a step by step guide: