Got charged for a zendrop app i haven’t used

Got charged for a zendrop app i haven’t used

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I was on a free trial with zendrop looking for a new supplier for my product but unfortunately they didn’t have it and i’ve never used the app since then and got charged for a monthly subscription. Would like to get my money back.


Reply 1 (1)

Shopify Staff
1246 131 186

Hello, @Oleksandra1!


Thanks for getting in contact with us here.


For app refund requests, these would be actioned by the app developers themselves. You can reach out to them directly on their app listing here, or alternatively send them a message at:


Have you managed to find a new supplier for your products? How is that going?


Maz | Social Care @ Shopify 
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