Growave discount codes being used on already discounted items - how do I stop this?

Growave discount codes being used on already discounted items - how do I stop this?

Clonanav
Visitor
1 0 0

hi all.  I currently use Growave as a loyalty club for my customers.  When they reach a certain number of loyalty points they are issued with a discount code which can be used at checkout.  However this is discounting the entire order.  I would like the discount to be on full price items and not on items that are already on sale.  Is there a way of doing this?  Thanks for your help

Reply 1 (1)

Vonda_Youngkin
Pathfinder
93 0 62

If you haven't, You can contact Growave. 

 

But, there is an option in the settings to limit the discounts to specific collections. It's not the ideal solution as if you a single product that appears in a collection that is allowed to have a discount and one that is not allowed to have a discount It will allow the discount. 

 

I have a product line that I am not allowed to discount ever. It works well and discounts are applied to other products within that order, and I'm fine with that.  The customer's going to get a discount on a non-discounted item eventually. Fortunately I have enough different items of the same item type that people will want things that are both discounted and not discounted.