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Having a problem with Ebay and Variants

New Member
1 0 2

Hello All!


When I go to publish products using the integrated Ebay app, only about half of them allow me to publish the variants.  The rest don't show any of the variants.  I compared the products that are published to Ebay with variants and the ones that do not, and I don't see a difference that would prevent them from being published.  They all have SKU's, barcodes, inventory, etc.  


Any ideas would be greatly appreciated.  



Replies 6 (6)
7 1 5

Hi Spinthewind,

I'm having a problem with Ebay not syncing information to and from my Shopify store. Not only do Variants not sync, but I've had prices to sync incorrectly. One of my items sold on Ebay for .99 that was priced at $8 in my store. Also, my orders do not sync at all. Luckily, I receive email-notifications whenever I sell something on Ebay. Then, I have (1) to log into Ebay to find the customer's email address, then (2) ask the customer to verify their mailing address, because I don't receive this information from Ebay. This is very annoying. Ebay customer-support assured me that my Shopify admin was connected properly, and that it must be a Shopify website issue. 

Actually, I'm seriously considering disconnecting my Ebay app all together for these reasons.

Cynthiagarden, where hopeisfree
New Member
1 0 1

I see nobody responded, I am having the same issues.  Did you ever figure it out?

Shopify Partner
9 0 16

I too am having problems like this and it's frustrating. The shopify integration for ebay is not ready for production use.  I've spent the last 3 days getting my ebay store back online after shopify wiped all my products at ebay out and now the variants aren't syncing at all. The has so far been a big waste of time and money loss.


New Member
1 0 0

Having same issue. It sucks that nobody who even works for shopify has taken the time to come on here and resolve it


New Member
2 0 0

After a month with ebay app I can tell that it is nothing but trouble, in my opinion it's not ready for business use, more like a beta testing stage. Syncing stock is a nightmare, listings with variations are getting messed up for no reason, no one knows what is going on!

New Member
1 0 1

I'm having the same problem as well!