Heatmaps and Recordings

[lily-toscano]

I am looking for a heatmaps and recordings app recommendations. I need an app/tool that allows me to record any customer activity on our navigation and header mainly. Thanks in advance. 

[conversionist]

If you're technical you can use Clarity which records everything, it's 100% free
Otherwise I could create a Shopify app to integrate Clarity smoothly with your store without slowing it down
Would you pay $1/month for that?

[lily-toscano]

Don't mind to pay. We are currently using Clarity, but with the new checkout extensibility requiring pixels for checkout scripts, it looks like Clarity will no longer be able to get recordings at checkout. That's why I am trying to figure out if there is a paid for app I can use instead. Our main goal is to see how our customers interact with out navigation to make any adjustments necessary.

[mankaistep]

Outside Shopify: Clarity, Hotjar, Smartlook

Apps integrated with Shopify:

- MIDA Replay Heatmaps, a new app, good pricing, really fast to install: https://apps.shopify.com/mida-session-recording-replay

- Lucky Orange, older app, quite expensive, little more complicated:  https://apps.shopify.com/lucky-orange

There’s an app called Propel but they don’t offer Heatmap feature, recording only.

Hope this helps 🙂