Help Setting Up Instagram Shopping

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I am trying to set up instagram shopping, but when I try to connect I keep having issues. I am the only one who has access to the facebook page. Whenever I get to domain verification and click connect, I get the below error. 


The domain could not be verified because it was already claimed by another Business Manager account.


However, I am the one who is the business manager. Can anyone help me please? 

Reply 1 (1)
Community Moderator
Community Moderator
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I would recommend reviewing our Table of Contents for Facebook as it provides all the permission you'll require to successfully connect Facebook and Instagram. If you have all the proper permission and you're still having trouble verifying your domain then I would recommend contacting Facebook Support for further assistance. 

Trevor | Community Moderator @ Shopify
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