First, I used the review app fera.ai but then deleted it. Then, I moved to judge.me and have been using that. I imported a review to this product- but there's this strange review bar that I don't know where it's coming from. Shown in picture. How do I remove this in code?
How can I remove the black stars?
Hey there, @goldengooseeeee. Thanks for making your post here in the Shopify Community. It's nice to meet you!
Interesting issue you've got here! I have a few questions I'd like to ask you so I can better pinpoint what the issue:
What's happening here is that you either have some remaining coding from that previously installed app, or this is a review feature that's built into your theme. I'll be able to tell if I can visit the page myself!
I'll keep my eyes peeled for your reply!
Hi, I am using the theme dawn and my link is upscalemarketco.com
An example of the product having this problem is Turtleneck Sweater with Thick-Knitted Warm Interior – Upscale Market, Co.
Hey there, @goldengooseeeee. Thanks for providing me with a store link, and an example product for me.
I visited your store and that product and didn't see the repeating reviews. I have an image for you below of what I've seen:
For me, it looks like the review issue you were experiencing is all cleared up! Did you end up changing any settings on your end since making your post?
I also took some time to explore your site and it's looking great! I have a resource here that talks about building brand trust with your customers! With Valentine's Day coming up, it's definitely something I recommend you look into!
Thanks so much! That means a lot to hear. I've been furiously working on my website and missing out on schoolwork because of it lol. I wasn't sure if it looked good and really hope to get sales soon!
I did actually fix it by looking up the coding for the dawn reviews that came with the theme and deleting it. it was
So it finally deleted.
Thanks so much again!
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