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Help with returns app (i.e. Return Magic) + issuing store credit with loyalty/reward program (Rise)

New Member
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Hi! We use Return Magic to manage returns and issue labels to customers. It integrates well so far, and we offer refunds or store credit. Customers aren't incentivized to use store credit, but some do. We are testing out to use as a loyalty/reward and gift card program, but the only problem is that the store credit issued through Return Magic creates gift cards in Shopify and not through the Rise platform, which is required for gift card/store credit to show up in customer accounts. 

Any suggestions for workarounds or ways to better integrate store credit with customer reward/loyalty/store credit programs? Thanks!

Reply 1 (1)
83 0 8

@Katie_L Hi Katie, our new app EasyAccounts has a powerful Store Credit / Returns / Exchanges feature that I believe will be a great solve for you here:

Please let us know if you would like to go over anything after taking a look: