How can I cancel a subscription in an app without deleting it?

[Denys_S]

Hello everyone, there is a need to make different types of subscriptions for the application, for different functionality, but in order to change the plan you will need to select another subscription and cancel the previous one, so the question is how to cancel the subscription, except how to delete the application so that you do not write off for two subscriptions at once ?

[flareAI · Accepted solution]

Hello @Denys_S,

Gina here from flareAI. Hope you are doing good!

Is your subscription a fixed monthly recurring charge Or an application charge?

Shopify allows each app only one recurring app charge to be enabled at a time. So if your subscription is based on a fixed monthly recurring or application charge then the existing recurring application charge will be canceled and replaced by the new charge.

Hope this helps,

Gina
flareAI