How can I cancel my app subscription on Shopify?

How can I cancel my app subscription on Shopify?

abdulrafayaziz
Visitor
2 0 0

dear shopify team i can face issue i have use a  single app for  shopify  site but i can remove this app. some days ago . next i can pay shopify service charges  and include the  app changres please cancel my subscription and just i can pay your shopify charges 29$. please quick response thank you.

Reply 1 (1)

Ollie
Shopify Staff (Retired)
2550 460 426

Hey @abdulrafayaziz.

 

Thanks for reaching out.

 

I appreciate the context that you have shared with us as that is very helpful! Since we cannot authenticate you for the store in question over our public forums I am unable to look into the billing of the account. In order for us to take a further look into this, we will need you to reach out to our support using our Contact Us page. This will allow us to securely verify you as the store owner before discussing the upcoming charges you see on your bill with a Support Advisor.

 

Let me know if you have any additional questions.

 

Ollie | Social Care @ Shopify 
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