App reviews, troubleshooting, and recommendations
Hello,
I want our contact form (we use the native Shopify one) to deliver to our gmail email.
BUT... we have sender email set to "hello@wildmuskoka" so that our newsletters do not come from our gmail account which I have heard is more likely to end up in Spam.
How do I change our form so it goes to our gmail, well keeping our newsletter sending from the hello email?
Thanks,
Chris
this work as per your login email address if you have change that work if any issue please contact Shopify support
Hello, @WildMuskoka.
Thank you for reaching out and posting this question!
I understand that you'd like to change the email for your contact form and maintain the current sender's email for newsletters.
If you're using a Shopify-supported theme, then this is something that our Theme Support team can help you explore through theme customizations. However, as part of the Shopify Design Policy, it's important to note that your store would need to be subscribed to a plan in order to be eligible for the complimentary design time included with our subscriptions. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you with a customization request through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request.
If you're using a third-party or custom theme, then I'd recommend reaching out to the theme developers to see if this is something that can help you with. If the developer isn't able to provide design support, then you may need to consider hiring a developer to assist you with the theme if you're not comfortable working with coding languages. That said, if you need help finding a developer for your store, then I'd encourage taking a look at our directory of certified developers on Shopify Experts.
I noticed that you're a new member of our Shopify Community! I'd love to hear more about your experience so far and share some resources to help you get started. What kinds of products are you selling on your store? Do you have a marketing plan prepared for your business?
Elias | Social Care @ Shopify
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